Customer Service

Satisfaction is paramount to us and our physician providers. We believe that customer service is a key component of our joint success. Please allow two weeks for processing of your request and for your full refund. Please upload a photo image of your label and your receipt (showing the amount you paid for your medication), and fill out the simple questions below. Your feedback will be essential to our quality improvement efforts.

Thank you for your time and consideration!


Personal info

Appointment info

Please enter details regarding what you were dissatisfied with. We appreciate specifics so that we may improve. Thank you!

Reason for refund (at least one is required)


Photo of label (required)

Please make sure the label is readable in your photo!
Supported file types: .jpg, .png

Photo of receipt (required)

Please make sure the receipt is readable in your photo, and contains how much you paid for your medication!
Supported file types: .jpg, .png

Photo of medication (optional, max 3)